30472: Toll Free verification rejection - Could not verify Business
The Toll-Free phone number verification submission has been reviewed and it was rejected.Effective Jan 31st, 2024, messaging traffic on this Toll-Free number is blocked until it's verified.
Verification is one component of ensuring A2P SMS is used by businesses in a legal and compliant manner. The review process looks at the business sending messaging (not the software powering it), the use case, sample content, the web presence, the opt-in/consent collected and associated website terms and privacy policies.
The toll-free phone number cannot be verified. The business could not be verified because some of the Business Information that was submitted is invalid: such as business name, physical address, or business contact.
Ensure all business information fields have valid information, correct the toll-free verification submission and resubmit it.
Why was my Toll Free Verification Rejected?